jonathan w.

Have a Tineco model VA*******US, stick vacuum cleaner. It's a great device but the unit had a glitch where the head would spin when attached regardless of the trigger being pressed or not.

Called customer service and got through the prompts easily, and spoke with a live agent quickly.

They sent me a new roller head and it came in about a week and a half. It wasn't the problem though as it also would spin constantly.

I called again and explained the issue and they sent a whole new unit and did not require me to send back the faulty unit.

I find this to be exceptional service and wanted to express my gratitude in a world where negative reviews seem to be written more often than positive ones.

Thank you tineco!

I'd give this sorry piece of sh*t site -100 stars if I could. They took my $40 dollars, thats right, FORTY MA-$#*!IN DOLLARS and the only action I got was them putting it UP MY $#*!. Nothing but bots and fake profiles. There are a $#*! ton of profiles of girls 18-30 that are hot as $#*! and all they want you to do is go to there web-show. If I wanted to do that I would go to a porn sight, jesus christ I am so livid right now. I want my $#*!ing money back. The BEST thing (and I say that extremely sarcastically) is that they give you 100 credits, it cost 10 to send a message and 40 to send it high priority. When you run out, you guessed it, you gotta buy more, as if $40 a month isn't enough to let you message endlessly. What a FUKKING SHAM... goddamn it I don't know if I mad about the loss of $40 or the fact I was stupid enough to sign the fukk up. Don't bother and heed this warning.