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Jonathan S.

Contributor Level

Total Points
85
0
1

1 Review by Jonathan

LiveCareer

  • LiveCareer

“DO NOT USE”
9/9/15

They lure you in with a super cheap 14 day trial and then charge you a bunch of fees after the 14 days is over, I had to get a new debit card because of this.

  • Comments (0)
  • 186K Views
Helpful  (5)
Thank you
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Laura T. – LiveCareer Rep

Hi Jonathan S.,

I’m very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com

Best Regards,

Anna

LiveCareer

Jonathan Has Earned 5 Votes

Jonathan S.'s review of LiveCareer earned 4 Very Helpful votes

Jonathan S.'s review of LiveCareer earned a Fraud Buster vote

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