- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
This is THE WORST company I have ever dealt with. I have had to call them about 6 or 7 times with complaints where they have lost my order, lost my vet's contact information, etc. It is the 10th day, I still have not received my meds, I paid for expedited shipping, and guess what... they won't cancel the order, give me a discount, or even pay for the shipping costs. I ended up calling my bank to dispute the charges. Fortunately I have a good bank who will cancel the transaction since the charges have been pending for almost 2 weeks. I understand that every representative has had trouble with the English language, but these are medications for my dog... THEY CAN'T SHOW UP 2 WEEKS LATE! Take my advice, don't risk your pet's health to save $5. Use someone else.
JONATHAN hasn’t received any thanks yous.
JONATHAN doesn’t have any fans yet.
JONATHAN isn’t following anybody yet.
Empty.
Dear Jonathan - Thanks for your feedback. Here are the facts. You ordered Prescription drug item for your dog. Our Pharmacy must have the Rx approval from your Vet before we can ship. We contacted your Vet for you several time to get the approval. We cannot control how fast your Vet gives the approval. WE shipped your order the same day we got the Vet Approval for you. The total process time INCLUDING getting the Prescription approval from your vet was 4 business days. Also you got FREE Shipping option which is usually 5-7 business days from the time of shipping. Here is your tracking number 9405510200793844374791. Hope this address your concerns. Thank you!