jolene c.

I ordered two pairs of shoes from this site totalling about 50$ after my discount. And they sent with UPS when I choose USPS so now I'm getting hit with more then 50% brokerage fee's from UPS. I brought this issue to the attention of urbanog.com and i got a very snooty lady who said other people have had the same issue and have been unsuccessful in getting what they want so good luck and gave me her bosses email address. I emailed him and same sort of thing all I got was ignorance. I asked if I send back the shoes could you wave your restock fee I will eat the shipping or for them to call ups and have them sent to a post office I use across the border or to even pay for half of the brokerage fee's as I was not aware of this issue and shouldn't have to pay for this and he refused on all parts. So please beware of this companies horrible service all they want is your money.