Ebay is completely useless at resolving any problems you may have, their representives have the audacity to ask you what they can do and what you are trying to achieve by calling since they keep repeating they can't help you. And their feedback system sucks, don't trust it. I gave a negative feedback to a seller because the item was in horrible condition, they kept sending me messages to contact ebay to remove the feedback in exchange for 50% refund. I contact ebay to let them know that this seller is pushing buyers in this way and how do they resolve this problem, by doing nothing. So clearly you can't trust ebay to do anything right. Last time I did business with them,