- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Terrible service. We made the mistake of buying Rose Bowl tickets from them. Ordered and paid on 12/13 and then waited for the tickets. The tracking service provided had a shipping number but queries showed that the number had not been used for an actual shipment. As of 12/29 at noon, the day before we were leaving to travel to the game, they still had not shipped. Only by exceptional service from FedEx and a reroute that we organized and paid for were we able to get the tickets to our hotel in California.
John hasn’t received any votes.
John hasn’t received any thanks yous.
John doesn’t have any fans yet.
John isn’t following anybody yet.
Empty.
I am pregnant and I was invited to the Tim McGraw concert in downtown St. Louis at the Enterprise...
Hi John! We're sorry to hear that you were dissatisfied with the tickets you found on SeatGeek. Remember, SeatGeek is a search engine for finding tickets to live events. That means we are a ticket aggregator and do not own any of the tickets we have on our website. That means you purchased the tickets through one of our vendors, not SeatGeek, and the vendor from whom you purchased the tickets is the one that is responsible for the delivery of your tickets. SeatGeek does not ship out any tickets ourselves as we do not own any tickets, so your best remedy is to express your concern with the vendor from whom you purchased the tickets.
If you're unsure of the vendor, what helps is looking at the merchant who charged you for the tickets on your credit card statement. You'll notice that SeatGeek will not show up as the one charging you for the tickets. Hope that helps!