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I made two purchases on Open Sky one on Dec 9th and Dec 12th and have not seen any purchases. I called and got a run around and the Tracking number is no good. I have the USPS looking for it and can not find it. They are saying that it never ship. I hope Ebates look into this company before other people get screwed over like me. The gifts were for my wife from the kids now I have to try to find something else 3 days before Xmas.
I made two orders one on Dec 9th and the other one on Dec 12th and not one has show up. The tracking number for both of them have never been change only says in transit. I call them on Dec21 and they say that the one from the 12 will be delivered on the 23rd and don't know about the other one. I called again today and now they say the one from the 9th will be delivered on 23rd and don't know about the other one. I ask about the Tracking number and they said it is the same number but the USPS can not find it and said that they don't know how they can tell me it will be delivered when they can't find it. I will never use this company again and I don't know how in the HELL THE BBB CAN GIVE THIS COMPANY A+
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I am new to Rakuten and have tried to use it as much as possible to build up a cash-back balance....
Hi John! We are sorry to hear about the trouble you have experienced with your recent orders. OpenSky hosts thousands of different shops and, while a vast majority of orders are fulfilled successfully, there are shipping issues on occasion, and we are always happy to help. Since you have already contacted our Customer Love team about this matter, we will continue to look into your remaining outstanding order and ensure that the matter is resolved to the best of our ability.