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John v.

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Total Points
85

1 Review by John

  • Banggood

10/17/14

BangGood is the first, and only site I have ever given 5 stars on all levels.

I order and receive goods from China on a daily base.
I must say that BangGood is one of the most refreshing experiences when it comes to ordering in China.
While other Chinese stores take 4 to 8 weeks (OR LONGER) to get a package delivered, Banggood somehow manages to get their goods to my frontdoor in an average of 12.3 days! The fastes one took only 6 days (counting from day or ordering!)
Other than their miraculous fast shipping, their goods are of pretty good quality, and the packing is absolutely good.

But most impressed I am by their customer services.
The contrast with other stores I deal with is huge! No nagging, no asking to wait more and more, no methods to stall… They simply put trust in their customers, if a package doesn't arrive, they resend, without fuzz, without extra payments!
Of course they expect you to pay up in case the initial package shows up, but that's normal, right?

Their decency, the reponse from their customer services officers, the packaging, the shipping, it's all top-level!

BangGood, my compliments!

Tip for consumers:
If (IF!) you have a problem with an item from BangGood, simply communicate! Don't start nagging in comment sections on their site, simply write an email to their customers service.
They are good people, and one of the few that will treat you decent.

Service
Value
Shipping
Quality

John Has Earned 5 Votes

John V.'s review of Banggood earned 5 Very Helpful votes

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