john u.

This is a review of both the seller "cecelia" and the website "DHGate". I bought this phone from seller Cecelia almost 3 months ago. I received the phone in time. The problem: the phone was listed as "4GB ROM memory" however it had only total memory of 2.4GB (1.27 internal and 1.17 external). This was checked with several apps. All of them read the same memory info. The used memory was shown separately and listed the memory used by system as well. The total was 2.4GB including all used memory. Cecelia wanted me to use an app called "An tu tu" to test the memory. That of course showed the same numbers. During several weeks of correspondence with "Cecelia" they kept claiming that the system memory does not show up and real memory is 4GB. Sending the phone back to China is not an option because shipping costs too much. Finally I opened a dispute through DHGate. They asked me to send "evidence" to which I mailed them the photos of the phone showing the system info from several apps. However GHGate seemed to just want to delay things and run out the clock. They repeatedly kept asking me to "send evidence" even though I had already sent it 5 times. Finally after the 5th time they said "we have received evidence however you must use the attached app to test the phone and send photos from that". They wanted me to use the app "Ztest" "within two days or we will release the payment to seller". So I used the "Z test" to check the phone memory. Of course this showed the same numbers. This test also clearly showed total memory of 1.27Gb internal and 1.1 external. However this was still not acceptable to DHGate. Their conclusion "this number does not include system memory and with system memory the phone has 4GB, Case closed". Totally absurd and preplanned conclusion designed to favor the sellers on their site. The second problem this phone has: it claims to have 3G however to date (3 months) the 3G function on this phone has not worked. It works only in 2G frequencies (on T-mobile). Other minor problems: 1. Poor instruction manual on the use of the phone. 2. Although it is Android 4.2, it has many little quirks and took long time to learn to use the phone. 3. I have not been able to find a case/cover for this phone here locally. 4. The phone came with screen saver film on it with many bubbles under it. I complained about this to the seller and asked them that they send me another film. No response. Beware buying China phones in general. The "satisfaction guarantee" from DHGate is a make believe promise too. I did not heed many other reviews with similar complaints. Be careful.

Since purchase of this phone from DHGate, I have bought another China phone from a different web site. Of course that phone came with the stated 4GB ROM, no excuses like DHGate and their seller made.