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john t.

Contributor Level

Total Points
80

1 Review by john

  • NoMoreRack

12/23/13

Never again. I wish I had read these reviews before ordering. Placed an order on Dec 5th, email said it was shipped on the 12th. The box showed a ship date of the 18th. Still waiting on another package ordered the same day. Did I mention they debited my account the day I ordered the merchandise. Run don't walk away from this company. They are also a google preferred company for whatever that means.

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Vincent D. – NoMoreRack Rep

Hi John T.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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