I hate writing bad reviews, but sometimes they're deserved... I went to freelancer to hire a web designer. I also went to Guru and Upwork. I found Freelancer by far the worst of the three. I think every submission I received was from people who likely couldn't handle my complex requests. And the site itself is difficult to use compared to Upwork and Guru. Overall, a bad experience. The extra $30 I spent was a waste too. Just a bad site. Save yourself the time and money - don't use it.