Hello,
I'm a real customer who purchased $30.75 from their website to be delivered to Taiwan for my mom's birthday. Guess what, they eat up my money and never delivered the followers. I have to call my credit card company and cancel this bogus transaction. I have to mention that their customer services is HORRIBLE as well! I called them twice to check on status of my order and they answered, "We'll have to check with our international partner", and just left the conversation like that.
SCAM WEBSITE, do not THROW YOUR MONEY AWAY. Try something else. AVOID THEM AT ALL COST.
Blessings.
Dear John,
We sincerely apologize for the inconvenience caused. Customer satisfaction is one of our most valued principal. Kindly know that we have a 100% customer satisfaction policy, whereby we offer a refund or replacement for your order.
Please provide us your order number. You can reach us any time at: betty@pickupflowers.com or 011-4153159697. We'll surely take action on your complaints and as per your request & as our policy we'll try for replacement or refund.
Please be assured that the solution would be to your satisfaction. We sincerely apologize for the inconvenience once again.
Warm Regards
Betty,
Customer Service Manager,
Pickupflowers.com