John S.

From now on, I will SOLELY do business with F. Y. E. Online, and here's why. Almost four years ago, the chain had to close up two of its remaining locations in my hometown because they could not afford to continue their leases at the shopping malls at which they were located. This only left one location in a third mall. Up until then, my relationship with F. Y. E. Has been of love and hate. The selection was of cassettes, DVDs and CDs was virtually unbeatable, but at the same time their sales ads and pricing system were often misleading and frustrating. One of the features that was only available at the larger of the two closing locations was the download bar where you could make either a customized CD with downloaded mp3 tracks or place them on an mp3 player. I was happy when this download bar was now coming to their sole surviving location... Until early one Saturday Morning. I had a little time to kill before I had to go to work, so I got bought and ate some breakfast from Burger King at the Food Court while I waited for F. Y. E. To open. I entered the store, and headed straight for a download station when I could already feel something was not quite right. Out of the corner of my eye, I see he manager, some Kardashian Glow spray tan-having, fake Ugg-wearing, J-Woww from the Jersey Shore-looking brunette just pacing around the store eyeballing me like I was fixing to steal something. I paid it no mind because it was her prerogative, she might not have been racist, but she don't know me from Jack just the same. I finished my order and went to the counter. Now the cashier and the manager were both giving my the eye, but again, I couldn't have cared less because I had a purchase to complete. I present my mp3 player for them to load the songs onto, but suddenly there's a problem--neither the manager nor the cashier can't get it to fit any of their ports. I could excuse the cashier because again the download station was relatively new and it was possible she had not been fully trained on it yet, but I know for sure the manager was lying because I had used that very same player earlier that week for downloads at that very store. I half half-kidding cracked, "Let me back here, you don't know what he f**k you're doing." On this alone, I will admit culpability. I crossed the line, but I've casually cussed in there before they had no issue with it, so I wrongly assumed that it was okay to do. After all, we were all adults. No children were around yet. No big deal, right? YES, BIG DEAL! YES, REALLY REALLY BIG DEAL!

The thin-skinned manager got so much butthurt, she asked me to leave because according to some unwritten store rule that she just made up on the spot, I am not allowed curse at a manager. She further informed me about her three years experience in the position and she knew exactly what she was doing--which is what enrages me the most about his incident because that means she was either incompetent or simply too lazy to do her job and connect my player properly. I intended to apologize, but her tone of voice went from morally upright proprietor to snooty ice queen. I turned around, took my mp3 player and left. I returned the following Monday and was able to download songs with THE VERY SAME PLAYER with no static at all.

Again, I had every intention of apologizing to her, and resolved to do so when and if I had ever saw her again because I was just as out of line as she was, if anything more so. Unfortunately, what would happen two weeks later when I visited the store again would confirmed how far up the butt a rod can go--so far that I'm surprised she didn't cough up chucks of tungsten. I didn't see her first, she saw me. I was buying some batteries and browsing through some DVDs when she politely excused herself, but then asked me o leave again, repeating, "You cursed at me the last time you were in here, you do not curse out a manager!"

In my mind, I was thinking, "Seriously? What I said two weeks ago stuck so far in her cr@w that she was not even going to at least give me a chance to apologize?" That goes to show me how unprofessional she was. Having worked in both retail and customer service for many years, I know chippy and crude a customer can be, and the hallmark of a true professional is the development of really thick skin. There are just some things that you have just got to let go. While she was well in her rights to ask me to leave again, not affording a chance to make amends or at least demanding I behave myself in the future was the a more mature way to handle things. A real manager would know that. That was the last straw for me. This woman had exposed herself as a b!@ch. I was tempted to curse her out again. Harsher. Instead, I calmly set down he merchandise I intended to buy, gave her a deuces (with he wrong two fingers) and turned to leave. I did stop and remark to her that it's not no wonder that yours is the only F. Y. E. Left in town with idiots like you in charge (not my exact words, mind you, but that was the gist, and no I did not swear at her again).

From that day onward, going on four years now, I have not set foot in F. Y. E. Again. This woman may have forgotten me, or hopefully has been fired for being grossly incompetent with another customer or a multitude of customers, but it does not matter. I cannot give my patronage to a store whom puts in charge someone whom cannot do the simplest of tasks. Again, I wen back two days after the incident and was able to complete my transaction without issue, so SHE was the one with the problem. I was so disgusted by this shrew's atrocious behavior that I even threw out my club discount card. I may do business with fye.com, BUT NEVER AGAIN IN A BRICK-AND-MORTAR STORE.

I wouldn't necessarily call these guys con artists, but they have a very suspicious business model. I find it odd that they don't give you the option of receiving payment on a prepaid debit card or checking account of your choosing. Why do you have to use their Chase Payment Card? Why does it take more than TWO weeks to verify the legitimacy of surveys and offers I already completed when you could have just done it right on the spot when I completed them? Why do I have to wait YET ANOTHER WEEK TO WEEK AND A HALF for JP Morgan Chase to mail me my card? The answers given in the support site are inexcusably vague. According to their timeline, I should get my first processed payment tomorrow. I haven't even received the Check Card yet, and I don't dare ask for a paper check from these yo-yos. As many other reviewers have said: this is a good operation to use if you need a little extra gas or grocery money, maybe bus fare, but as far looking for or getting a steady check from Inbox Dollars, you will be disappointed.