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John S.

Contributor Level

Total Points
80

1 Review by John

  • NoMoreRack

12/21/13

One star is actually too many for this company! Absolutley terrible customer service! Having tied everything possible to contact them, i resorted to posting on their facebook... A response said'customer service is important to us and someone will be contacting you'... Then they have now blocked me from posting on their facebook site so i cant respond to their message to say still not ocntact. DO NOT order from these people!

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Vincent D. – NoMoreRack Rep

Hi John S.,

Please accept our sincere apologies for any inconvenience we may have caused you. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

Please let us know how we can be of service to you and email us your details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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