John S.’s Reviews of Everbuying.net & more

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Wholesale Electronics

“"A miserable bunch of ignorant people from the villages...”

12/17/13

"A miserable bunch of ignorant people from the villages of northern Mongolia! I ordered a HAIPAI phone at a very attractive price. It never came to me. It was lost somewhere in the mountains of China it seems. After three months of negotiations, they told me that they would keep the shipping costs and refund the rest. No good will offer, no discount, no nothing to ease my anger for the lost time. Not only that but the original phone was not available anymore. I was stupid enough to place another order for the same amount but also for a much worse phone... This one came to me... BROKEN. The LCD was faulty! Noone even bothered to check the product directed to a customer with a complaint. Why? Because they just do not care! I was stupid to buy from them... Do not make the same mistake!"

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Mira L. – Everbuying.net Rep Over a year old

Dear John S.,

Thank you so much for your important feedback. We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.

We do in fact inspect all items before we ship them. Unfortunately, from time to time items get damaged during shipping. We stand behind every item we sell so the customer can contact us for the exchanged. And we will refund the shipping fee to you. We have sent you email about the problem, we would grateful if you could keep contact us about it, we will do our best to fix the problem for you.

Once again, I am extremely sorry for the frustration this has caused you. Thank you so much again for bringing the issue to our attention.

Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com