John R.

I purchased a coat back in October of 2015 and they sent me the wrong item in the US. I returned it back to them and they told me they had sent me this coat, because the one I wanted was out of stock. Then they told me that I would get my refund for the coat as well as for the shipping. I did receive my refund for the coat, but it is now March 2016 an they have yet to give me the money for my shipping for $45 US. I have sent numerous emails with the receipt, called them and they keep stalling me and telling me that they have tried to refund me and it is not going thru for some reason. Now, they refuse to answer my emails.

Having major issues for months now and here is how they answer us on their support blogs: http://www.wix.com/support/forum/html5/error-messages-and-known-bugs/live-website-errors/*******-known-issue-menu-on-saf