Thumbnail of user johnnys24

Johnny S.

Contributor Level

Total Points
80

1 Review by Johnny

  • NoMoreRack

12/21/13

I placed an order on 12/2/13 for several items, I've received some of the items in the last 20 days, there are 4 items missing from my order and the "customer service team" just closes the ticket without giving me any info as to where the rest of the items are or when they're going to be shipped! The worst company to order from! Even the 1 star is too high for them.

Thumbnail of user vincentd
Vincent D. – NoMoreRack Rep

Hi Johnny S.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

Johnny hasn’t received any votes.

Johnny hasn’t received any thanks yous.

Johnny doesn’t have any fans yet.

Johnny isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kellyb230
11/28/17

When they were called Nomorerack, I never had a problem I ordered from them for years but as soon...

Thumbnail of user jackiem104
10/26/17

I know it's been a while but I found this out while poking around. I wanted to buy bulk batties...