Paid 1.95 to print out my resume, did not sign up for a subscription. 5 months later notice they have taken over 200 dollars in recurring charges. Company is based out of San Francisco and preys on its bait and switch tactics. I feel robbed and angry. To their customer service, please don't comment on this review with your fake sincerity regarding your practices, if you cared their would not be nearly 600 one star reviews regarding your site. The CEO of this company is James Freundlich from New York, he has made millions from us suckers. This company actually has a manual for dealing with customers who feel they have been scammed. Do a search, you will find it.
Hi John M,
I’m very sorry that you have had this experience with our service. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. You were also sent an email confirmation of the purchase that also listed the monthly rate and the date that your subscription would auto renew.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. Please email me at anna.b@livecareer-support.com.
Best Regards,
Anna
LiveCareer