We have Life 360 premium. A lot of the time, we can't locate our family members. It's a bummer because that's why we paid the subscription fee. We hit update, and the update circle goes around and around for 5 minutes and finally reports that the person's location cannot be determined. Why can't it at least notify the other person that someone is trying to locate them. When it works, it's great. I can't condemn it completely. I wouldn't recommend it, however.