John M.

My experience at Quibids.com has been half good/ half bad. I saw the advertisement on TV, and decided to give it a try. Sign up was easy, but I was not aware that I was spending $60 during the sign up until after my card had been charged. This shocked me, but the online reciept showed 100 bids plus 3 "free" bids, so I jumped straight in.
Not being familiar to penny auctions, I'm sure my inexperience was hilarious to anyone watching. I was avoiding the beginner auctions because there wasn't anything as exciting to bid on as the normal auctions, even though Quibids suggests to start in the beginner section. I was throwing my bids left and right on various high end items, and Quibids was giving me "badges" for doing different things (making your 100th bid, ect.), but within 15 minutes all my bids had been used. It was then I decided to actually read some of the training material that Quibids provides, and realized I had recieved free bids from the badges that I had earned (anywhere from 1 to 7 free bids per badge). I really like the whole badge idea, it makes it more entertaining. In anycase, after doing my training, taking a Quibids final assessment test, I was ready to dive back in. So I ordered the smallest bid package. Ordering bids, by the way, is only done by packages, the least amount of bids you can buy at any one time being 45 at. 60 each. I'm sure this is to ensure Quibids makes their money.
Over the course of the next 4 or 5 hours, I tried different tactics, using their automatic bidder at opportune times, waiting till the timer reset was 15seconds or less, trying to concentrate on specific items. Quibids specifically states that the easiest items to win are gift cards. Low and behold one of my first wins was a $25 CVS card for. 14 cents, plus a processing fee. In the end, I had spent $287 on buying bids, won the 5 items listed below, and ordered each item as I won them.
Slap Watch + 20 bids@. 05 plus $5.99 ship
Kalorik Waffle Maker@. 01 plus $9.99 ship
$25 CVS gift card@. 14 plus $1.99 ship
$25 Home Depot gift card@. 26 plus $1.99 ship
Apple IPad 2 16gb@ $4.57 plus $13.49 ship
$50 Target gift card@ $11.00 plus $1.99 ship

So, with the Ipad, I came out ahead, and I had a difficult time trying to win anything else afterwards. I have since recieved all the items within 7 days except the Ipad. I have sent 2 emails to customer service about the Ipad, and yet to recieve a response. What's the point in winning an auction if you don't recieve the items bid on? I'm giving them till Christmas, which will be 15 days since my order, after that, I'm contacting the FTC and the BBB, and hopefully this will get resolved.
Overall, I like Quibids, but I believe they have alot of work to do. The badge system is great, but so far the customer service sucks. They need to keep their customers advised better, especially when there is a concern. The bidding experience itself was fun, but I have no cause to go back since I have not recieved a response or my order. Like I said before, there is a learning curve on these type of auctions, and Quibids does a great job of letting that be known if the user takes the time to read their material. If my order does get resolved soon, I might go back.