Thumbnail of user johnk243

John K.

Contributor Level

Total Points
101

1 Review by John

  • LiveCareer

2/2/16

I used the live career service to quickly make a resume, it looked fine until i downloaded the pdf version. It looked terrible, it was completely different than the preview. Not just different but it looked worse than if I made one with a basic text editor. The font looked like it out came out of a printer from the 80's and all the lines seperating sections were replaced with dots. I've emailed customer service and have not heard back. I have cancelled my account should be set to expire in about 2 weeks. I've noticed that in my accounts section it doesn't allow the user to edit or remove the billing info, which is very odd. I'm a web developer and I'm aware of the thinking that goes into these applications and limiting the users ability to edit billing is most likely their intention. I hope they don't "accidently" bill me for next month.

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hello John K, I’m very sorry that you have had this experience with our service and that you haven't receive a reply to your request to our customer service department. We are going to send you a private message to offer you assistance and as well to take a look at you account and confirm that it was canceled correctly as well to assist you with you concern about the billing information.

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at customerservice@livecareer.com

Best regards,

LiveCareer

John Has Earned 1 Vote

John K.'s review of LiveCareer earned a Very Helpful vote

John hasn’t received any thanks yous.

John doesn’t have any fans yet.

John isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user jl528
J L. reviewed LiveCareer
4/19/24

I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...

Thumbnail of user klick101
3/14/24

The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...