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Fry's was never great, but I've reached the end of my limits. I ordered some anti-virus software over a month ago. It never showed up. I contacted Fry's.com support, they said they would "open an investigation". Then yesterday I get an email saying the claim was denied. Please contact the shipper to file a claim. O. K., that's pretty crappy, but then they didn't put insurance on the shipment, so there is no ability to file a claim with USPS. All I get from Fry's.com phone support is the run around and call USPS to file a claim. Speaking to a manager, if that's really what they were, went no where either.
DON'T BUY FROM THESE FRY'S GUYS, THERE CUSTOMER SERVICE IS NON-EXISTENT.
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