I was given two packs of three fandango gift cards. Two of them didn't even work, which doesn't make sense because other cards in the pack worked. I also purchase two tickets to "The Jungle Book" and I was never sent an email conformation or receipt of the purchase. I didn't figure this out until driving 30 minutes to the movie theater and it completely ruined my date. A couple days later I called Fandango's customer service department and the lady I talked to denied me a refund and couldn't have cared less about the terrible experience I had with Fandango.
Needless to say I am never going to use Fandango again and strongly suggest to use other means of purchasing tickets in advance or online.