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You cant solicit feedback before the item has been shipped
This is a mini-ebay without any legitimacy. I ordered a tent and it never arrived. The seller never returned my attempts to contact her. Yet she took my $70. Unfortunately, Bonanza immediately refers you to paypal or amazon to get your refund. They essentially put frauds on their site who set low prices, take your money, and then Bonanza forces paypal and amazon to fix their problems. LAME business model; cheats. Steer clear.
Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.
John H.'s review of Bonanza earned 15 Very Helpful votes
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Hi John,
Thank you for providing this feedback and for your concern about sharing relevant ratings of our service! We do ask for feedback prior to the gift being shipped as it is based on the website experience. Each review then receives a follow-up survey so that we can gather true feedback on the delivery experience! We appreciate you shopping with us and look forward to hearing your updated feedback!
Best Regards,
Sara M.