Like other reviewers, I responded to an advert (hosted by my internet provider and home page) which said it would fix my issues. After scanning I had to subscribe to get fixes. Having subscribed I was told to chat on-line with their technician to activate it. Over 1 hour later I had been constantly told about the serious issues I had with my PC. Technician constantly avoided questions about how to get fixes during this time. Eventually told me it would need to be referred to a more experienced technician and I would have to pay more. PC is now worse, if anything. It's a scam. Trying to get refund through paypal. AVOID. AVOID.