John C.

I have always taken pride that in 30+ years of the IT world I have never broken a cell phone screen and or a laptop... until a few weeks ago. (Oh how the mighty has fallen) After gravity had its way with my laptop I was looking at a cracked screen and no clue what the heck I was going to do since my warranty is expired and cant afford a new laptop of that quality.

After about an hour of research I settled on Laptopscreen.com. They had good reviews, prices were responsible, it was pretty easy to find my replacement screen and their videos seemed pretty good. Being the cynical webshopper I figured worst case I'll have to fight getting my money back of I get duped.

Here is what really happened:

My screen arrived a day earlier than I expected. It was an exact replacement of the one in my laptop (Even part numbers matched) and was well packed.

I found the video for my particular laptop and grabbed a screw driver and went to town. Though I've been in the IT world for 30 years and build my own computers, I have never tore down a laptop, new experience for me. With their video, I was able to completely tear down the laptop, pull out the old screen, put the new screen in and then put it all back together. Fired that baby up expecting it to be a disaster but it fired right up, the screen worked just perfect.

One dead pixel but to me it's not worth taking the screen out and doing a swap for something that I can easily live with. I'm sure based on what I've read if I really pressed LaptopScreen they would swap it out.

Overall impression... great site, services, price and help videos. They will be my go to for anything else like this in the future.