John B.

I ordered a Ranch Pony and to my surprise it showed up on time with no broken parts. However, it did not come with all of the parts, no instructions for assembly, no wiring diagrams and no parts list.

I contacted safer and BMS Motorsports (where safer buys from) and was emailed all manuals. Still, no parts. I have spoken with Jerry and exchanged many emails, but sadly, still no parts, still no idea of if or when they will show up. Additionally, after using the UTV one time the fuel pump must be primed every time before it can be started. Looks like this is due to cut fuel lines when manufacturer placed retaining clamps on fuel line.

Not a very happy camper at this point in time.

From: JERRY PARTS [mailto:*******@saferwholesale.com]
Sent: Tuesday, August 19,2014 8:42 AM
To: John Bryant
Subject: Re: Fwd: no assembly instructions

Hello,

Nothing yet. I think the claim was sent to the wrong email address but i have forwarded the claim to the correct party. I will keep you informed.

If you have any more questions please do not hesitate to email me back.

Kindest Regards,

From: JERRY PARTS [mailto:*******@saferwholesale.com]
Sent: Thursday, August 14,2014 8:21 AM
To: John Bryant
Subject: Re: Fwd: no assembly instructions

Hello,

Not yet we will give them a few more days to reply

If you have any more questions please do not hesitate to email me back.

Kindest Regards,

Jerry
Parts / Warranty
Great Sports Inc / Efficient Future Inc
2108 McDonough St.
Joliet, IL *******
Email: *******@saferwholesale.com
Ph# *******237 | fx# *******513
www.saferwholesale.com

On 8/8/2014 7:06 PM, John Bryant wrote:
Are the roof clamps and screws going to be shipped?