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Ordered tickets to pippin. And was til on phone the seats were 'premium balcony'. I asked what that meant and the cust. Svc rep said "first three rows of balcony". (this was a couple months ago when they used to take xalls, Which they no longer do). The tickets were mailed to me and finally arrived showed 10 days before our performance date. They were 2nd to last row in balcony. I wouldn't have purchased had I known that.
After sending several emails explainimg and letting them know we won't be using the tickets and asking for credit, I have not received any responses.
I am done w restaurant.com
Tip for consumers:
Terrible customer svc. They mislead. Stay away.
Joe S.'s review of Restaurant.com earned 5 Very Helpful votes
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