I ordered a pair of slippers for Christmas as a gift. They ran a size small and Plumstruck took soooo long (1+ week) to approve the return that I ended up giving them to my mom (who they fit). I ordered a second pair for the intended recipient and the order took 1 month to arrive. The company failed to notify me until I took the initiative to call them 3 weeks after purchase. Totally unacceptable. I was told that the order was on back-order.
I can't understand why they are selling products they don't even have in stock and taking my money and waiting for me to call them before notifying me! PLEASE, do yourself a huge favor and read up on this company before purchasing their products. Learn from others mistakes and shop elsewhere.