JoeF C.

Paid for an advertised Tool Cabinet Mobile Workbench.
Received tracking number... but after waiting for the shipment, I received a small packet containing a flat cardboard bunny.

Do not trust cnsewo or their adverts on Facebook. Their online shop cnsewo.myshopify.com is no longer online. Emails they use include:
*******@gmail.com
*******@gmail.com

The site might be flashy.
They even boast of customer protection - however if you have a problem with a product, you are in for a shock.

Aliexpress protects the seller at your expense.

Have purchased a wireless headset from NAIKU Official Store.
The item stopped working properly in a few weeks.
The supplier https://naiku1.aliexpress.com/store/*******?spm=a2g0s.*******.0.0.*******c4dWMMWgW - just ignores you.

Up to now we have communicated nine times with Aliexpress customer representatives - what a joke.

There sole objective is to frustrate you so that you ignore your complaint

In early June I decided to purchase a pair of Bluetooth headset devices from Banggood.
The amount was in excess of Euro70 so I accepted the recommendation to pay an additional premium for registered mail and another additional premium for insurance.
For some reason, Banggood has failed to send the goods by registered post - which in normal circumstances one could attribute to a mistake. However, it seems that this is all part of their system as now I am also finding to my amazement that the goods were not even insured. To date, I have exchanged more than forty emails with Banggood notorious customer care, which I believe is manned by BOTs, not humans.
When I asked the BOT (Lynne) to escalate the matter to her supervisor/manager I was informed that " Unfortunately, our manager is not working right now. If you want to contact our manager, could you please send an email by filling out this form and selecting the After-sales: feedback and complaint tag? We will transfer your message to our manager and use your feedback to improve our service." However, no attachment was included.
Similarly, as if to try to rub the proverbial salt in the wound, Banggood BOT does not miss an opportunity to let you know that "We deeply apologize for what happened to your order".
In spite of more than ten email insisting that Banggood provide me with proof of delivery and explain why they decided to send the goods, not by registered post and not insured, the BOT keeps asking me to " contact the carrier or your local post office and give them the tracking code to know what happened to your package."

This is the real Bangood - who's only objective it seems to swindle you out of your money. Thankfully there is a filter between the customer and Banggood - as long as you pay by PayPal