Joe C.

Below are just two of the emails I have received from your company regarding this order. I have several others that are simply "scripts" that tell me you are not willing to help me with this order. I have escalated this to a paypal dispute and am requesting my money back. I have ordered from you before and never experienced this type of service. But, after this experience I will NEVER order from you again. I will also tell family, friends and associates of this experience and suggest they never use your company. This was not a difficult issue to resolve. Another order could have been expedited to me, someone at your company could have tried to find out why my order made it as far as Hazelwood, MO (check your own tracking information) and corresponded with me accordingly. Instead I can't talk to anyone (your phone customer service is not taking calls) and I just keep getting these "script" email responses such as those below. I am letting Paypal handle this issue for me, but I am very disappointed that it had to come to that. YOU could have resolved it very easily. I will definitely rate your company accordingly and share my experience with others.