Wasted my time on their site finding a beautiful floral arrangement. I placed the order over a week before mother's day. It did arrive on mother's day but looked nothing like what I had ordered and they didn't put a card the card with it so she had no idea who they were from. I contacted 1-800-flowers and was told that they would send another arrangement on May 9th. She received nothing. Contacted them again to let them know and was told again that another arrangement would be scheduled for delivery on May 11th. Still nothing. I contacted them yet again and requested a full refund. They told me that they would give a 50% credit and discount coupon. I finally agreed to get this over with. As of today May 23rd I still have not received my 50% credit. So I contacted them again regarding the credit but I don't figure I will ever receive it at this point. Will never use them again ever!