Jodie P.

So far I've had a 99% positive experience with Swap.com. Great prices for excellent clothing, and I love that I can trade Pokemon cards for my grandson for an outfit somebody wants from me! My only negative experience was having clothes that were new with tags rejected. In some instances I did see something I hadn't seen before (they mark them with a sticky dot), but a couple of other items I never knew why they were rejected. So I sent them back again with my next box of clothing and this time they were accepted. Hmmmm, that was a little strange. But considering how many clothes they deal with each day, I'm surprised more mistakes don't happen. I've only had one wrong item sent to me in over a year of doing business with them, and they immediately refunded me $5 for the item I didn't receive, and let me keep the other one. The clothing comes wrapped nicely in plastic bags, so it has a "real" shopping feel to the experience, and the shipping is always very fast. I have many good things to say about Swap.com, and highly recommend it to anyone.