Jodi C.

DO NOT BUY FROM THIS COMPANY, IF YOU DO YOU WILL BE SORRY! My mother ordered from here. When they attempted delivery she was told she needed to pay an extra $49.56 for a Broker Fee. The dress was already expensive as she is on a limited income. She refused shipment because she had already paid a high price for the garment ordered. She emailed the company to advise of the shipment refusal and about the extra money. She received a broken English reply saying the additional money was for import and duty tax which is disclosed on the FAQ page of their website. Ummmm... NO you need to put all fees on the FINAL sales receipt. That is what shipping and handling fees are to cover. It is not the consumer's fault if your fees are higher than your handling charge. Either add it to the cost of your dress or disclose it on the final sales receipt. There as no mention of a COD on the final receipt. In the response from JJ's they said pay the fee and then submit proof and they would split the cost. NO you don't ask your customer to pay and then get a refund. We will NEVER EVER attempt a purchase from this company again. She was able to find 2 dress from a better, more reputable company and the two dresses together were half the cost of one dress from here. Trust us - word of mouth is strong - I will be telling EVERYONE not to order from here. Worst shopping experience.