Joce T.

First off it was so easy to use the site. My son's theme was a circus theme for his first birthday(this was the first time I used Etsy.com) so I looked up circus one year outfit and I found the cutest outfit ever. The instructions were easy to follow. The person who made it made sure I was taken care of. It didn't take long for me to receive the item tho I wasn't too worried since I ordered two months before his birthday. The product was made well. My son looked so cute in it. Kudos to the person who made it. Anyways the site is great. I love homemade stuff. So much creativity. Now I did order my son's two yr old shirt. Themed Mickey Mouse. From a totally different person. Totally different experience. I put the order in. Took a few days for the maker to see it(so I guess not everyone checks to see if they have any orders daily so keep that in mind) it did take a month for me to receive an email from the maker that it's being shipped. I was super excited. 9 days later nothing. So I contacted the maker and she replied back pretty quick that she will look into the tracking and find out what's going on. A few days later she contacted me back. She was super nice. Told me I definitely should have gotten it. She had talk to the post office supervisor. That she will make and ship another and ship it expedited. And message me the tracking info. That was a few days ago. Now the only down side that I hate after this experience is the tracking. You don't get any tracking info unless the maker contacts you with it themselves. So there's no way to track it once your items been shipped. Which sucks. So IDK if she's sent the other one out yet. Unless she message me the tracking info. So again I feel blind as to when I'm supposed to receive it. Hopefully by next week. We will see. Worse case scenario I will have to file a claim that I haven't received my item. Which BTW if you're having the problem that it said your item is shipped but uts been over a week. Always message the maker first. To work something out and to figure out what happened. If you hear no response for awhile then fine a claim. Unfortunately anyone can use any site to scam you. Just be careful. Read reviews first look at what they are being rated. And I don't like how the money gets taken out of my account right away. Before the maker even saw my order. I think that needs to change.

After waiting over a month (I ordered my dress Jan 20, finally got it March 10) I was very disappointed. The dress is so small. It has to be size extra small which I'm not. IDK if they did this on accident or on purpose. But even on the receipt that showed on the front of the package said a totally different size. And my confirmation email showed the size I asked for. Ugh!. So after the long wait I can't even wear it(wanted it for Disneyland) also IDK if it was $20 the damn thing wasn't even finished. Like seriously there's no sewing job at the bottom of the dress. There strings hanging everywhere inside of it and if no one noticed why is there no how wash tag on it? Also no size label anywhere. I got the tale as old as time dress and the color looks very faded :( image was too stretched out. Definitely different then what the pic shows on their site/facebook page. IDK I think with the long wait and the quality it could have been made better. You can get better clothes at Walmart and pay less. Unfortunately Walmart doesn't have cute printed dresses like this site does but I feel like I can't trust lulutops. Such a disappointment. I'm sure it worked out for some but not me I guess.