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jo b.

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1 Review by jo

Booking.com

  • Booking.com

“The email with the price I reserved is lower than the...”
10/17/14

The email with the price I reserved is lower than the price I am being charged by the hotel. The customer service rep said that the reservation they sent to me doesn't reflect all of the taxes. As I was talking with the customer service rep, he repeatedly interrupted me.

Tip for consumers:
Don't use this site.

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Helpful  (8)
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Bookingcom T. – Booking.com Rep

Hi there. I'm sorry to hear about your disappointment. I'd like to investigate the issue. Can you please share your booking number?
Best regards, Ann

Booking.com Customer Service Team.

jo Has Earned 8 Votes

Jo B.'s review of Booking.com earned 8 Very Helpful votes

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