joan O.

Ordered a pair of single vision glasses on July 2 and was told "4-8" days to receive them. On July 14 I emailed them, as I hadn't received them no reply. On July 16 I emailed them, no reply. I filed a Paypal dispute and I got a reply from them saying they were sorry but I would be getting the glasses in 3 to 4 days and to remove the dispute. I'm not that stupid. On July 20 I got another email asking me to remove the dispute saying they would arrive in "3-4 days". On July 28 I got another email saying they were sorry but they would refund my money as soon as possible, probably in a week. I escalated the Paypal dispute to a claim for my money back. This is the worse company I have ever dealt with. They don't answer the phone or emails, unless you file a complaint with Paypal. AVOID THEM there are plenty others out there like Zenni or Coastal that are reputable