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If I could I would give them no stars! I have order from them before and everything was great but this time arggghhhhh! My son wanted to order a personalized monopoly game for his dad for father's day! My son created it on his own and I ordered it 2 weeks before father's day and the website said it would be here on time! I get an email stating it was going to be delivered the Monday after father's day. Today it is now saying Tuesday! If i had known it was not going to make it in time by father day I would have paid for the 1-2 day delivery even though the website stated standard shipping time will get it here by father's day. Now my son is upset because it did not make it in time! I email them to see if they could contact FedEx and I will pay whatever to get it here on time they said they could not and they refunded my shipping fee!
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Joann - I am so sorry to hear that your personalized Monopoly board arrived later than expected. I have located your order in our system and see we did refund your shipping cost for this delay. I have also tracked your package and FedEx has stated this package was delivered on June 16th. We definitely apologize for any inconvenience this delay may have caused. I hope you have received the Monopoly board and if you have not, please contact our customer service department at 1-877-809-1659 or email us at support@cafepress.com. Again, I apologize for this experience and hope this has been resolved.