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I love the site so much that I even paid $50 for the membership. It was so far, so good but it's taking a long time sending me the video. It's already an hour since I requested the video I made to be send to my email. My video is only 30 seconds long so it shouldn't take that long. I use it for business purposes so that's why it's a bit urgent for me. Is there a reason why it's like this?
UPDATE: It's been 6 hours & I still haven't received my video.
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HI Joanna, I checked into your video file and the reason you didn't receive it right away was because after you requested the video file you went back into it and made changes several times. Every time you continue modifying your video it'll pause the conversion process and restart once you're finished. So to ensure a speedy delivery make sure to not make any changes to your creation while you're waiting for the file ;)