I was at the Wheeling, WV store where I ordered kitchen cabinets, appliances, etc. for a home I was redoing. My plans changed, and I cut back the order substantially leaving a balance that Lowe's needed to credit to my account of approximately $4,000. It has been over a month, and I still have not received the credit. Instead I get excuses of why the money has not been credited. Both the project specialist and the store manager avoid even talking to me. I am to the point where I will be talking to their regional manager to see what I can do. DO NOT order home improvements from them because it will be a bad experience. I will only do business with Home Depot in the future.