Thumbnail of user joannap5

Joanna P.

Contributor Level

Total Points
108

1 Review by Joanna

  • DressLily

3/31/15

If I could give a zero, I would. This company shouldn't be in business. They didnt deliver what was ordered. False advertisements on the clothes sizes. Terrible customer service.
They expect you to pay return shipping fee even if it is their fault.
DO NOT buy anything from this company.
They keep on saying they will just give you a 20% discount on your next purchase. Why would I buy more items from them if you dont even get what you paid for?! Doesnt make any sense!

Tip for consumers:
DO NOT order at all. Either you get poor quality, different size clothes or not even get the clothes you order.

Service
Value
Shipping
Returns
Quality
Thumbnail of user customerservicer1
CustomerService R. – DressLily Rep

Dear Joanna P.,

Thank you for your valuable feedback.

We are sorry to hear that you are not happy with the items received.

We hope that you could kindly continue our communication on that ticket and hope we can work it out soon.

We are committed to assisting every customer at any time.

Best Regards
Customer Service from Dresslily.com

Joanna Has Earned 8 Votes

Joanna P.'s review of DressLily earned 8 Very Helpful votes

Joanna hasn’t received any thanks yous.

Joanna doesn’t have any fans yet.

Joanna isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user johannas201
2/7/24

Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....

Thumbnail of user cherylt988
12/18/23

I can't rate the products I purchased because I'M NEVER GETTING THEM! The tracking # they gave me...