Thumbnail of user joannal2

Joanna L.

Contributor Level

Total Points
80

1 Review by Joanna

  • NoMoreRack

2/11/14

I ordered a set of sheets and a comforter and they hadn't come in three weeks. Luckily I had used PayPal. I called them and they said there was a glitch and the order had timed out before they received my PayPal payment. They said they would credit me and it would show up within three days. They also said I should use my credit card instead of PayPal. (BIG RED FLAG IF YOU READ OTHERS' COMPLAINTS!) On the fourth day still no credit, so I filed a dispute via PayPal. The credit showed up that very day!

Thumbnail of user vincentd
Vincent D. – NoMoreRack Rep

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

Joanna hasn’t received any votes.

Joanna hasn’t received any thanks yous.

Joanna doesn’t have any fans yet.

Joanna isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kellyb230
11/28/17

When they were called Nomorerack, I never had a problem I ordered from them for years but as soon...

Thumbnail of user jackiem104
10/26/17

I know it's been a while but I found this out while poking around. I wanted to buy bulk batties...