Joanna H.

I called prior to placing my order to confirm that my watch (Tissot) would be shipped in time for Christmas. Mark confirmed, so I went ahead and placed my order. I got an email saying it would be another two weeks before the watch was shipped. The promised shipped date came and went, with no confirmation. I emailed him. I was told it would be shipped on the next Monday. Same thing - Monday came and went. I called multiple times and emailed multiple times with no reply. Finally I got an answer when I phoned him on my lunch break. I stated who I was and that I wanted to know if my watch had been shipped and if not, why not. He told me that it would be shipped "today". I told him that he had told me this several times before and would I receive tracking information. After this question, he LOST IT on me! He swore at me left and right, and ended the tirade with telling me to "stick your F*&#ing phone up your F(#*%ing a$$". Seriously. He then hung up on me. I phoned back, asking if he treated all his customers like that and to let me know what was happening with my watch. He then launched in on further insults and basically saying that I was harassing him. Umm... hello? How about do your job. He hung up on me and told me to go buy my F*@$(ing watch in a mall somewhere. Obviously after reading these posts he's preying on people and never delivering a final product. For good measure I called Amazon Payments (thankfully I went through them) to ensure they didn't allow the payment to go through and to register a complaint AND I complained to the Better Business Bureau in New York.