Ordered 4 turtles, only 3 sent. Called the owner twice and was told he'd "look into it"- never heard back. Poor turtles arrived in an unmarked, battered box In a plastic tub with a dry paper towel. One died the following day. The others were sick and we're still not sure if they're going to make it. So horribly sad. Will never, ever order from them again- PLEASE don't give them any more business!