J L.

If you're in the LA area, do not rent from Erick R. Through Airbnb! (1383 Hauser Blvd Appartment 8 Los Angeles, CA *******) I should have known from the beginning it was not going to be a good trip because the host was unresponsive until I contacted Airbnb and let them know he had not reached out with check in instructions.

I don't need much but expect the place to be clean. It was not. I came in from a red eye and was hoping to get some shut eye before a packed trip. My trip was only 5 days but each day was filled so I really did not have time to spare. First off, the parking is gated but off a busy street, meaning you have to stop traffic, open the gate, run back into your car, and park. When I first parked, the creepy neighbor downstairs peeked one eye out from behind the curtain to see who was in their lot. That's cool. I'm not easily scared.

When I got upstairs, there were hairs everywhere when I lifted the sheets. Hairs of all sorts included pubic hairs! When I texted the host, he said there were replacement sheets in the closet. I unfolded the supposedly clean sheets and there was a huge brown stain in the corner with a few splattered spots.

Furthermore, outside noise was extremely loud. I could hear their neighbors walking around in their homes, using the bathrooms, talking on the phones.

First, I tried cancelling online. The host said he could not honor my request because he was losing money. I got on the phone with Airbnb and told the situation. I told them I already went ahead and made reservations with a hotel bc I could not waste more time with surprises. I explained this to the host as well and expressed my intense disappointment.

Anyways, I get home to review the listing to find that I wasn't allowed to because I had canceled it! What a scam! The Airbnb rep said next time I should read the reviews (which I did). So, that makes me think... what about all those people that arrived, hated it, and canceled because they found pubs in their sheet too?! I would never know because they weren't allowed to review.

DO NOT USE AIRBNB! No traveler protection whatsoever. They tried to take the remaining 50% of the nights I canceled!