Waited for a long time and didn't even receive the item. Plus their US customer service line is not working, no representative will be connected. You just wait forever!
We are sorry to hear that you have yet to receive your order and the customer service line was busy when you tried to reach us. We have sent you a private message asking for let us know your order number or email address yesterday so we can assist you resolve this situation. We look forward to hearing from you.
Thank you.
Farfetch
Jing Has Earned 2 Votes
Jing Y.'s review of Farfetch earned 2 Very Helpful votes
Dear Jing,
We are sorry to hear that you have yet to receive your order and the customer service line was busy when you tried to reach us. We have sent you a private message asking for let us know your order number or email address yesterday so we can assist you resolve this situation. We look forward to hearing from you.
Thank you.
Farfetch