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I don't know if it is a scam or not. But it is definitely the worst store if it is not a scam. I bought two items in an order. The order information says the shipping takes 10 to 25 business days. One item arrived during that time period. The other item never came. It has been three weeks since I received the first item. I submit two inquiry tickets. It got resolved without any action. I was just told it might take 10 to 45 business days.
I paid shipping insurance for this order. I expect they should send me the item again if it passed 25 business days. But that is not the case.
If this is not a business fraud, I don't know what else I can call it.
Because of this review, everbuying contacted me and offered me full refund. It also sent me cash coupon of 5$. So I revised my rating from 1 star to 3 star.
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Dear Jinghong,
We regret for the inconvenience that we cause.
The standard delivery time of Flat Rate Shipping will be around 10-25 business days after dispatch, but there are some external factors which may cause some delay.
We have sent you an email with the delivery information and our solution, please check and reply to us.
We appreciate your valuable feedback.
Best regards,
Everbuying Customer Service