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Sent parcel quoted at £55 to return a toilet pan. They then went into my account and deducted £150 extra stating that parcel was overweight and over sized. No notification, just deducted £150 extra from my account.
I sent proof of delivery note stating parcel was half of weight I had estimated but no response. They state that ans I had not taken anny photographic evidence they could not do annything. Absolute robbery and matter is now being investigated by bank.
Tip for consumers:
Avoid this company like a plague.
Products used:
Shipping a toilet pan back to original company for refund
Mr Jim Lai at Next Innovation AliExpress
I have rated my experience of Innovation Express based on my contact with yourselves.
I am sorry as I have never had to leave negative experience to any previous seller I have ever bought from
I have also added a Youtube page based on my experience. PLease do me afavour and visit youtube to get hits on site
https://www.youtube.com/watch?v=RdUNna3uMyM
Jim W.'s review of AliExpress earned 3 Very Helpful votes
jim hasn’t received any thanks yous.
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