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After reading dozens of these reviews, now I understand why I've been receiving so many unsolicited and illegal marketing phone calls on my celphone number (which has been on my state and the national do-not-call lists since the day I got it in 1997) from Yodle. And I was really surprised at first to see that the ratings chart was a "bathtub curve" (the opposite of a bell curve), but after reading reviews I saw why -- Yodle appears to have stacked the five-star reviews with shill reviews. Add to that -- "Syvenna" and Radley Moss ask the more vociferous complainants to call them to discuss problems -- but not on a toll-free number. Instead, it's on the disgruntled customer's nickel.
The reason I'm writing this? I got email SPAM through careerbuilder.com from Yodle. They want me to sell ads for them. Well, after being illegally phone-SPAMmed by them for the last two years, and now seeing what their actual customers have to say... thanks but NO THANKS, both to their proffered services and to their solicitation of employment. And I'll continue my web-based commerce without their meddling, since my inventory turnover is always near 100% in the first 15 days after inventory acquisition.
Tip for consumers:
Caveat emptor. Perform your due diligence before buying any service. And remember what P.T. Barnum said about suckers -- don't become one.
Jim S.'s review of Yodle earned 6 Very Helpful votes
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Calls to not a human no resolution Transcript goes Ekta. 13:05:27: Good afternoon, Malcolm. I...
Hi Jim – I recently read your review and want to follow up on a few things that you touched upon. First of all, if you contact me at syvenna.siebert@yodle.com with your phone number, I will make sure that our sales team doesn’t reach out to you again.
I’d also like to let you know we do not have any partnership or affiliation with CareerBuilder and are not soliciting you to sell ads on our behalf. If you want to forward me an example of these emails I will look into it further but these messages are definitely not coming from Yodle. Finally I want to assure you that every positive review about Yodle is genuine. Like many companies these days we ask our customers if they’d be willing to post a positive online review about their experience with us and we’re happy to say that many of them are willing to do just that. You’re also welcome to visit the testimonials page on our website to see other customer successes: www.yodle.com/success-stories.
Thank you,
Syvenna Siebert
PR Manager, Yodle