This is my first order with Banggood and It will be my last. I placed my order on Dec 4,2014. As of today, Dec 30,2014 my package shows it is still sitting in China. When I placed the order it showed delivery time to the USA of 7-15 days. I have contacted Banggood several times and the only response I get is "please be patient, and wait a little while longer". I have opened a claim with Paypal for Banggood's failure to deliver goods.
Dear Jim M.,
We are so sorry for all the inconvenience caused.
Please kindly tell me the order number of the order you have not received first.
You can also contact me directly to katherine@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Katherine